Lead and Develop the Team: At DarkVision, leaders lead from the front and are relentlessly resourceful in their drive to win. As the Director of Data Operations, you will be at the forefront of advancing a high-performance, results-driven culture within the data operations team. Your leadership will be instrumental in guiding the team through significant growth – both in terms of customer project deliveries and headcount.
Develop and Implement Fit-for-Purpose Processes: You will be responsible for implementing and optimizing end-to-end processes that ensure seamless delivery of our well-inspection data-analysis reports. From initial sale, through field data collection, to final analysis and delivery, this team is the nexus of information. Ensuring that communication and data paths are reliable is of utmost importance to delivering customer projects on time and with highest degree of accuracy.
Obsess Over Operational Excellence: You will be accountable for conceptualizing, planning, and executing operational excellence initiatives across the team to ensure timeliness, accuracy, efficiency, and customer satisfaction. This will involve performance tracking of the team and using select KPIs to improve processes, procedures, systems, tools, automation, and people.
Improve Quality Control and Assurance: This team is responsible for turning the world’s largest ultrasound datasets, captured by our proprietary tools, into actionable insights for our customers. We deal with significant amounts of data and must turn around projects on defined timelines for some of the world’s largest industrial organizations. With that comes a duty to maintain the utmost quality of our reports and analyses. That’s where you come in. You will be responsible for maintaining and elevating our high bar for service quality.
Anything and Everything: We place great value on hiring individuals who are able and willing to tackle a variety of projects (both big and small) that help drive the top and bottom lines. If you are self-motivated and eager to make an impact, this is the right place for you.
Requirements & Skills:
Engineering, Business, or Technical Degree
Experience leading and scaling teams of significant size (~20-100 people), preferably operational in nature
Experience overseeing teams responsible for delivering products or services to an end customer
Excellent communication skills, verbal and written
