Design, develop, modify, implement, and support software components for our support and service capabilities built on the Salesforce platform with integrations to multiple systems.
Provide technical expertise and professional experience to assist the team in planning, estimation, and scheduling tasks.
Works with Solution Architect to define end-to-end solutions
Create high-fidelity designs for new components and experiences.
Contribute to leadership of the technical teams working on the Salesforce CRM platform, with the ability to coach, contribute to, and establish best practices and assure quality solutions.
Determine process improvements, and best practices, and develop new processes by collaborating with the team and the architects.
Works across Boeing Digital to scope, design, and implement integrations.
Resolve complex issues by recommending and employing practical, efficient, and permanent technical solutions.
Remain current on new technologies; evaluate and make recommendations as necessary working with the team and the architects.
Work in close partnership with cross-functional teams and management.
Ownership (support/maintenance) of a mission-critical 24x7x365 website/system (on-call team)
Requirements & Skills:
5+ years of software Programming experience
Full Stack developer building responsive applications using, HTML5, JavaScript, CSS, jQuery, and AJAX
Experience leading the development of critical customer-facing Web sites
Strong background with REST/SOAP APIs (XML, JSON)
Solid understanding of Software best practices
Salesforce platform and development experience
Working experience and knowledge of end-to-end system delivery from design, development, integrations, data migration, transition into production operations
Proficient in data modeling, design patterns, and design limitations
Broad experience designing, programming, and implementing large systems
Strong solution design and problem-solving skills
Experience in leading or supporting product evaluations
Strong Agile / Scrum experience (coaching, use of JIRA)
Excellent written and verbal communication skills
Bachelor’s degree or higher in computer science, information systems, or related fields/experience
Experience in the B2B software support domain (eg. Self-service approaches, customer-facing support capabilities via applications and/or portals/websites)
Vendor management (primary contact to drive results of a blended team)
Software test and automation experience (automation, frameworks, load & perf testing)
Experience working on cloud frameworks (AWS or similar)
