| Company | DRW |
| Job title | Application Support Specialist |
| Job location | Montréal, Canada |
| Type | Full Time |
Responsibilities:
- Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
- Providing support for proprietary trading systems deployed across a multi-platform production environment
- Providing technical support during trading operations to resolve issues affecting mission-critical trading applications
- Analyzing trading strategies together with the traders and research teams
Requirements & Skills:
- Experience in application support
- Knowledge of networking fundamentals (multicast, TCP, routing)
- Basic scripting skills (Such as; Python, PowerShell Bash, etc.)
- Experience working in Linux and/or Windows environments
- Strong analytical and problem-solving skills
- A client-focused, service-minded approach and a strong sense of urgency
- The ability to learn quickly and a passion for new technologies
- Excellent written and verbal communication skills
- Ability to handle high pressure and time constraints with composure
- Strong organizational skills, including the ability to effectively plan and prioritize
- Availability to work multiple schedules on a rotation (nights / early mornings) is required
Bonus Points for:
- Previous experience in financial markets or with financial trading applications
- Previous experience with configuration management tools such as Chef and Ansible
- Previous experience with Docker containers
- Previous experience with monitoring suites such as Splunk, Kibana & Grafana
