Business and Experience Requirements: Transform business needs into AI-driven experience and platform requirements.
Product Development: Define and prioritize AI-centric product requirements to deliver outstanding experiences and increase unassisted activity to move the business forward.
Cross-functional collaboration: Collaborate with internal and external teams to understand business and user needs, refining requirements at a feature level.
Opportunity Identification: Discover new opportunities to support key DXP KPIs and action on a long-term vision for AI-driven experiences and platforms. Plan and prioritize the product feature backlog, ensuring alignment with business value and ROI.
Data, Reporting, Analytics: Engage with BI teams to support a reporting structure to track customer behavior and ensure data transparency, efficacy and quality. Ensure reporting aligns with the plan of record (POR) and can be used to educate scaling of successful trials. Monitor deployments and effectively communicate impact on both customer and business KPI’s.
Design: Refine UI and UX designs based on MVP requirements and intended use cases.
Product Launch: Work closely with platforms and development teams to support implementation and launch plans.
Consistent exercise of independent judgment and discretion in matters of significance.
Inquiry Management – Accountable for information requests related to the product from internal and external stakeholders.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Requirements & Skills:
Preferred Tool/Software Knowledge: Previous AI experience (or interest), Quantum Metrics, Adobe Suite, Microsoft Suite, Smartsheet, Confluence, Jira, Figma.
Proven Experience: Demonstrated success in product management or adjacent role, with a track record of defining and delivering innovative products.
Strategic and Tactical Thinking: Ability to translate business objectives and user needs into clear product requirements and actionable user stories. Excellent Communication, Collaboration and Presentation Skills: Strong skills in working effectively across different functions and levels of the organization.
Adaptability and Generalist Mindset: Ability to excel across various functions within the product lifecycle, with a passion for continuous improvement and innovation. Act as a generalist for stakeholders – if you don’t know the answer, help them find someone who does.
