Assistant Manager Customer Analytics, ADIDAS

Assistant Manager Customer Analytics, ADIDAS

Company ADIDAS
Job title Assistant Manager, Customer Analytics
Job location Jakarta, Indonesia
Type Full time

Responsibilities:

Functional:

  • Establish and maintain customer sell-through and inventory reporting, conducting quantitative product and sales analyses.
  • Assist Omni channel marketing with collation and analysis of product performance within the wholesale channel
  • Assist in the development of Key Account Plans and ensure quarterly reviews are properly conducted with utilization of data and insights generated from customer sell-through reports
  • Work with Sr Manager Wholesale to maximize sales and profitability within the channel
  • Work within the prescribed Customer Open-To-Buy (OTB) framework based on customer segmentation, assortment plan, and product campaign
  • Present analysis and insights to internal and external stakeholders
  • Provide clear recommendations based on data and trends
  • Work with KAM and Sr. WHS Mgr on strategy for increasing brand SOB by providing supporting data (sale-in, sell-out trend, SOB by KCC, competitor price, etc)

Controlling:

  • Maintain timely collections and collation of customer data.
  • Manage data integrity
  • Monitor the progress of accounts’ KPIs
  • Analyze product past performance data and identify missed opportunities (by providing inputs to KAM and Sr WHS Mgr)
  • Frequently address KAM requirements across functions

Compliances:

  • To observe both global and local policies and procedures in all dealings
  • Maintain discipline on customer data-sharing guidelines
  • Perform other tasks as may be assigned from time to time

Requirements & Skills:

  • University degree from a reputable institution
  • Having 2-4 years of buying/merchandising experience in the retail industry and analytics roles, ideally in a sales environment will be preferred.
  • Having experience working in FMCG, technology, Consumer Goods, and Digital background would be beneficial
  • Fluent in English (Written and Spoken)

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