Responsibilities:

• Partner with our leadership on developing an AI/ML strategy and roadmap to improve the customer support experience.
• Be accountable for the delivery of the primary identified opportunities in UV, partnering with product and engineering teams.
• Lead the ML development of a natural language understanding/processing system that integrates seamlessly into the Canva Product.
• Collaborate with MLEs across the organization to tap into existing ML capabilities and/or work on cross-organisation problems and solutions.

Requirements & Skills:

• You have more than 5 years of Industry experience in the machine learning/software engineering role with a Product/SaaS company.
• You have experience with industry-level high scale Natural Language Systems.
• You have experience building and deploying machine learning models, including a strong understanding of end-to-end machine learning pipelines and components.
• You have strong coding proficiency in Python (note that interviews will be in Python).
• You are familiar with several of the following: TensorFlow, PyTorch, sci-kit-learn, Langchain, and Huggingface.
• You have worked with RAG architectures and/or have a good understanding of its application.
• You have a strong understanding of Computer Science/Engineering fundamentals and first principles covering system design, data structures, architecture, and design patterns.
• You have ideally previously worked in a Customer Support and/or Business Process automation role.
• You have excellent collaboration and communication skills. You enjoy pairing with and mentoring other engineers.
• You have a proven ability to set medium to long-term vision for the team in the AI space.

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Requirements & Skills:

• Experience in Data and/or ML Engineering, with hands-on experience in either Python or SQ, dbt highly regarded
• Advanced SQL and database skills
• Strong grasp of Data fundamentals, preferably with experience with databases, data warehouses, data lakes, or other storage solutions.
• Experience with Data modelling will be highly regarded
• Hands-on development experience in at least one of the major hyper scaler platforms – AWS, Google Cloud, Microsoft Azure, Databricks and Snowflake
• Previous consulting or client-facing experience is highly regarded
• Exceptional interpersonal and communication skills.
• Comfort working in a flexible and dynamic environment.
• Technical certifications will be highly regarded.
• Bachelor or MS degree in Mathematics, Statistics, Engineering, or similar quantitative disciplines.

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Responsibilities:

• Ensuring compliance with safety and engineering design standards
• Produce signaling designs
• Producing technical documents such as Design, Assurance, and Safety reports
• Producing detailed design and calculations reports regarding low voltage power distribution systems
• Create and develop strong working relationships to facilitate knowledge & best practice
• Producing and managing BOM, direct contact with suppliers as required
• Support Construction and T&C activities on site
• Analyse and report technical non-conformities

Requirements & Skills:

• Electrical, Computer Engineering, or Information Technology Qualifications/University Degree or equivalent technical background.
• 3 to 5 years of experience in Transportation/Signalling System Engineering
• Knowledge of rail signaling standards and regulations
• Knowledge of electrical design and applicable regulations such as AS3000, AS3008
• Expert knowledge of Windows applications such as Word, Excel, Visio, PowerPoint
• Strong knowledge of MicroStation

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Responsibilities:

• Design, develop, implement, and maintain automated test infrastructure for Android applications in Java and Python
• Work with other engineers and manual testers on developing test infrastructures
• Participates and from time to time, leads problem-solving and troubleshooting of complex issues
• Participate in peer design and code reviews

Requirements & Skills:

• Bachelor’s degree in computer science, Software Engineering, or a related field
• 5+ years of solid experience with test infrastructure development, including automated Android app testing
• Proficiency in Java
• Strong analytical, troubleshooting, and organizational skills
• Ability to analyze and troubleshoot complex issues, and proficiency in multitasking
• Good communication and ability to work with global teams
• Skills in scripting languages (Python, Shell)
• Experience with embedded systems
• Prior experience in working with Google would be a plus

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Responsibilities:

• Strategy Leadership: Forging a comprehensive AI strategy aligned with Optus’ vision and business objectives and driving adoption of AI technologies across business units to enhance operational efficiencies and customer experience
• Market Analysis: Conduct in-depth market analysis and research to identify emerging trends, technologies, and opportunities in the AI landscape. Stay abreast of industry developments, competitive dynamics, and regulatory trends to advise Optus’s AI strategy.
• Partnership Development: Developing partnership opportunities with stakeholders in the AI ecosystem, including technology providers, start-ups, academic institutions, and industry to access the latest technology/applications, secure access to key skills, and shape responsible use.
• Innovation: Drive innovation initiatives to harness the power of AI in redefining Optus’s business processes, customer experiences, and revenue streams. Develop and validate proofs of concept, and experiments to demonstrate the value of these technologies.
• Engagement: Collaborate closely with multi-functional teams, including product development, engineering, marketing, and sales, to integrate AI capabilities into Optus’s products, services, and operations. Championing a culture of innovation and collaboration across the organization.
• Responsible AI: Promote the responsible use of AI within Optus. Develop frameworks that support transparency, fairness, accountability, and safety in AI applications in line with Optus’ AI Principles.

Requirements & Skills:

• Deep experience in AI applications and understanding of AI technologies, including machine learning, natural language processing, computer vision, and predictive analytics. Complimented with a proven understanding of the AI partner landscape in Australia and globally.
• Strong relationship-building and leadership skills with the ability to influence at an Executive level, both internal and external to Optus.
• Extensive experience in partnership development, maintenance, and maximizing these partnerships. Designing enterprise-wide partnership strategies and forging commercial relationships to build innovative products and experiences.
• Consistent record of success in developing and delivering customer-focused technology/AI strategies in a corporate, start-up, tech, or consulting environment.

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Responsibilities:

• Assessing the factuality and relevance of domain-specific text produced by AI models
• Crafting and answering questions related to Architecture and Engineering
• Evaluating and ranking domain-specific responses generated by AI models

Requirements & Skills:

• A bachelor’s or higher degree in Architecture and Engineering or a related subject
• Experience working as an Architecture and Engineering professional
• Ability to write clearly about concepts related to Architecture and Engineering in fluent English

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