Plans, performs, and implements process improvement initiatives, e.g., ISO, Lean, or Six Sigma.
Responsible for most complex business and systems process analysis, design, and simulation.
Diagrams and evaluates existing processes.
Organizes leads, and facilitates cross-functional project teams.
Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
Recommends and facilitates quality improvement efforts.
Collects data to identify the root cause of problems.
Measures performance against process requirements.
Aligns improvement to performance shortfalls.
Requirements & Skills:
3+ years of experience as a Business Analyst
Experience in Trade Finance or Payments domain
Experience in UPI, IMPS, NEFT, RTGS, Cards
Broad knowledge of FIS’ products and services, business practices, and processes
Requires the highest level of understanding of the organization’s business systems and industry requirements
In-depth knowledge of financial services industry practices, regulations, and processes
Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative, and other modern approaches to software development and conversion methodologies
Advanced knowledge of the tools, techniques, and principles used in business process development, documentation, and re-engineering
