Manage utilization of LLMs for content creation for a list of clients
Demonstrate a strong knowledge of writing and editing best practices to resolve any QC issues related to AI-generated content.
Evaluate the accuracy, efficiency, and scalability of various LLM providers
Collaborate with SEO, Content, Customer Success, and Sales teams to ensure client satisfaction
Provide insight into changes in the industry and news or new tools relevant to L2T’s SEO and content offerings
Ability to transfer technical aspects to customer-facing business language and anticipate nuances that may require workarounds or heightened training and quality oversight
Create, update, or validate SOPs to ensure Content delivery adheres to L2T and industry best practices
Requirements & Skills:
Bachelor’s degree in English, communications, marketing, or journalism preferred
1+ years’ LLM experience with prompt engineering, including ChatGPT4 and Google Gemini, at minimum
1+ years of editing and online publishing experience
Excellent written and verbal communication skills. This person should excel at translating technical or complex subjects for a variety of audiences, and be capable of writing clean, clear, and accurate copy
Efficient, precise editing skills and comfortable delivering constructive criticism
Collaborate and creatively problem-solve across departments