Cyber as a Service Monitoring Associate, PwC

Responsibilities:

• A shift-based schedule to continuously monitors the alert queue
• Triages security and device alerts
• Receive phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action
• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator
• Follows alerts and incidents playbooks/runbooks
• Primarily responsible for security monitoring, detection, response
• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring
• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives
• Framework, Review policies and highlight the difficulties in managing SLAs
• Management, administration & maintenance of security devices
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
• Responsible for integration of standard and non-standard logs in SIEM
• Coordination with stakeholders, build and maintain positive working relationships with them

Requirements & Skills:

• Relevant experience in Information Technology and Information Security
• Experience in security device management and multiple SIEM platforms
• Experience in performing vendor management
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
• Experience in MSSP environment
• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix
• Proficient in Incident Management and Response
• Knowledge of applications, databases, and middleware to address security threats
• Proficient in the preparation of reports, dashboards, and documentation
• Excellent communication and initiative skills
• Ability to handle high-pressure situations with key stakeholders
• Good Analytical skills, Problem-solving and Interpersonal skills
• CISSP and GIAC certifications preferred
• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives