Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
Prep and maintain assigned equipment and ensure the security of proprietary devices. Prep participants for capture including intake, NDAs, scripting, and answering questions
Maintain capture environment and implement lighting and staging changes
Respond swiftly to project updates and changes
Provide feedback to the operations lead on project improvements
Perform data uploads
Troubleshooting: Ability to mitigate issues, customer-facing or technology-related
Other tasks as assigned
Requirements & Skills:
Strong face-to-face customer service experience
Strong communication skills
Professional appearance and demeanour
Technologically adept and familiar with the latest trends in technology; AI/ML/AR/VR
Organised and detail-oriented
Thrives in a team environment
Ability to manage responsibilities in a fast-paced environment
Experience in a related role such as customer service or data collection
Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)
