Challenge the status quo and advocate for a spirit of curiosity and experimentation throughout the organization.
Work closely with leadership and engaging stakeholders to identify high-potential opportunity spaces and themes.
Co-lead the Experience Design Lab with the VP of Design, leading a small but mighty team of members with diverse backgrounds and inspiring others with divergent thinking on new possibilities
Develop a repeatable approach to identify new initiatives, envision experiences, and graduate projects into actual products.
Elevate Design + Partner with the Director of Product Design to:
Transition visions into reality.
Increase the design maturity of the team.
You are genuinely passionate about simplifying work for colleagues through the constant evolution of enterprise software experiences and their implications on analog and digital workflows.
Omni-Channel / Service Design mindset: Think in Online/Offline digital workflow, Systems, Touchpoints, and not Screens.
Curious opportunist” Highly curious and can interpret a rough understanding of our parent group’s business operations and context into design opportunities to reframe users’ experience with digital technology
Strategic Designer” Think strategically and execute methodically, with a focus on evolving ourselves towards new interaction models.
An excellent communicator, catalyzing change with a conviction of what experiences need change, based on data, facts, and evidence if available
Resourceful, Proactive, and Biased-Towards-Action mentality: Experienced in a dynamic, fast-paced work environment like a top tier design & innovation consultancies, incubators, and accelerators is a plus.
Changemaker: Navigate many facets of a large organization with different ideas, business requirements, and data points to derive cohesive experience visions
Experienced in creating novel experience concepts that are ahead of current interaction models of existing digital products
Comfortable with being a misfit or misaligned – knowing that playing it safe means we’re not pushing the boundaries
Requirements & Skills:
Experience in turning research insights into designs that address needs and opportunities
Basic understanding of research methods.
Knowledge and experience integrating accessibility from UX to Engineering is a plus.
Experience in building design systems for multiple products/platforms
Expertise overseeing and supporting to building of a cross-functional Design System.
Knowledge integrating a Design System team with Engineering.
Plus: Experience in building an in-house integrated Design System and processes
Strong understanding of delivery and execution within Agile and SCRUM methodologies
Experienced in and enjoy the day-to-day grind.
Experience advocating for Data, Insights, and UX to be thought-partners for Product and Digital Strategy
Experienced peer Product Directors to shift from a reactive scope of work to leading proactive initiatives.
Value unique perspectives & build a diverse team.
Experienced in managing a remote and diverse team and building a culture around it.
Experience building a team that has complementary skills.
Empower Mgrs to own Product UX/UI Experience decisions.
