Principal Product Manager – Artificial Intelligence, Splunk

Principal Product Manager - Artificial Intelligence, Splunk

Company Splunk
Job title Principal Product Manager – Artificial Intelligence
Job location United States
Type Full Time

Responsibilities:

  • Collaborate closely with your AI PM counterparts to delivery in depth AI integration across the entire product portfolio
  • Engage with customers, develop insights into what is possible, and uncover unarticulated needs to ensure customer success.
  • Build product roadmaps based on customers’ needs, including market and technology forces.
  • Define product specifications, user stories, mockups, and acceptance criteria independently and in collaboration with engineering, design, Security PMs, TPM, and documentation.
  • Interact and collaborate with Support, NOC, and field teams to understand customer issues and drive business outcomes.
  • Collaborate with QA, SRE, and release teams to plan, drive and execute product release cycles.
  • Collaborate with product marketing to support the creation of content.
  • Engage with Compliance, Legal, and Finance teams to ensure products meet security, legal standards as well as address financial goals (for example cloud margin)

Requirements & Skills:

  • 7+ years of proven success in product management.
  • Deep understanding and several years of experience in product delivery of AI services, machine learning platforms and products, and generative AI.
  • Strong sense of empathy to care deeply about customer problems and the user experience.
  • Analytical thinking skills and a data-informed approach to decision-making.
  • Strong communication skills, including the ability to translate sophisticated technical products and features into simple concepts and presentations.
  • Ability to diagnose and resolve systemic obstacles that prevent the team from delivering high-quality products including cross-functional team execution.
  • Champion an atmosphere of continuous product improvement by serving as a customer advocate and collaborating closely with sales, support, engineering to make judgment calls that best serve customers and the business.
  • Enable every team member to do the best work of their lives.
  • Experience building AI capabilities at scale via platform services that serve multiple products with a focus on generative AI, machine learning, deep learning.
  • Experience delivering compelling products incorporating artificial intelligence as part of the technical solution with tangible results of customer value, adoption, consumption leading to business growth
  • Deep understanding of AI and cybersecurity market and competition.
  • Deep understanding of anomaly detection and its application to security and/or observability use cases
  • Continuous deliver results of product improvement through each stage of the product life cycle
  • Experience developing pricing strategy that met expectations and improved growth for the business
  • Strong negotiation skills paired with building trusting relationships within the team, the organization, customers and partners
  • Strong bias for action, creative thinking, innovation, and data-informed product decision-making.
  • Exposure to cloud infrastructure and agile software development
  • Passion for solving interesting technical problems and building enterprise products with intuitive user experience.
  • Bachelor’s degree in a technical field (e.g. EE, CS); MBA or similar degree highly preferred

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