Act as internal POC for assigned projects, including set-up and running of meetings,
recording and distributing actions, flagging and communicating risks
Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality
Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations
Work through dependencies and decisions required with internal teams and third parties
Identify and act on organic account growth opportunities in partnership with Client Services
Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized).
Requirements & Skills:
3+ years of experience managing a variety of digital project types; site builds, e-commerce, marketing campaigns, microsites, and maintenance.
Experience in Marketing projects: Social, Media, and Creative.
3+ experience in project finance, pipeline planning, forecasting, road mapping, and leadership.
3+ experience in resource management for projects including balancing priorities, and timelines.
Knowledge of collaboration and issue-tracking tools such as Box, Jira, and Confluence.
PMP designation, SCRUM Master, Six Sigma.
Understand the work they manage and act as a contributors to the project team
Exhibit a positive attitude, communicate clearly, and escalate issues early/proactively to the relevant Delivery lead
