Senior AI Governance Program Manager, Dropbox

Responsibilities:

Strategic Leadership in AI Governance

• Develop and implement an AI governance framework that aligns with company AI Principles, legal requirements, and industry best practices that support our customer’s trust in our AI products.
• Collaborate with leadership to set long-term AI strategy, including risk management, compliance, and ethical AI policies.
• Serve as the primary point of contact for AI governance, advising C-level executives on policy and regulatory changes impacting AI.
• Monitor emerging regulatory and ethical standards in AI, adjusting governance policies proactively.

Policy and Compliance

• Create and enforce policies for responsible AI development, deployment, and monitoring, ensuring they align with global regulatory standards (e.g., GDPR, ISO42001).
• Ensure adherence to internal and external guidelines, including fairness, transparency, accountability, and privacy in AI systems.
• Collaborate with the partner teams to manage and document AI-related risks and incidents.
• Develop audit mechanisms and conduct regular compliance checks to validate adherence to AI governance standards.

Cross-Functional Collaboration and Education

• Partner with data science, engineering, and product teams to implement AI principles across the AI lifecycle.

Risk Management and Ethical Standards

• Lead the identification and mitigation of risks in AI applications, including bias, security, and privacy risks.
• Develop metrics and KPIs to assess AI systems’ compliance with ethical and governance standards.
• Manage the creation of reports on AI compliance, performance, and risk, providing actionable insights to leadership.

Requirements & Skills:

• 8+ years of experience building or maintaining risk programs
• Familiarity with AI governance-related concepts and frameworks, such as NIST AI RMF or ISO 42001
• Familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access, agile development process, security architecture, information security, network security, and privacy
• Experienced in risk assessment, familiar with various risk assessment frameworks and concepts
• Experience managing and reducing AI, security, privacy, or reliability risks
• Subject matter knowledge in FAIR-based risk methodologies
• Strong project management and organizational skills
• Great people skills and ability to work well in a fast-paced team environment with a wide range of technical and non-technical teams
• Excellent writing, communication, organizational skills, and strong attention to detail
• Ability to confidently convey nuanced information to senior leaders