Senior Data Analyst, Toast

Senior Data Analyst, Toast

Company Toast
Job title Senior Data Analyst, Customer Experience Platform
Job location Remote
Type Full Time

Responsibilities:

  • Partner with counterparts in product, engineering, finance, and operations departments to produce the analyses, datasets and data models necessary to measure and inform product development
  • Develop deep systemic knowledge of data from operational systems (eg CRM or ERP software) and strategies for continuous improvement of the reporting capabilities of that data
  • Prototype SQL queries to create datasets that support product, operational, and revenue reporting needs
  • Build tools and dashboards to automate reporting and generate insights that will allow the team to quickly and accurately see how our products and processes are performing
  • Proactively identify areas outside the regular stream of business requests where analytics can add value – have that “canary in a coal mine” mentality when it comes to data

Requirements & Skills:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field (or proven experience in these areas)
  • 3+ years of professional experience in BI, Data Analytics, Data Engineering, or similar role, with a focus on understanding user and behavioral data and its relationship to business outcomes
  • Robust methods for QA data to ensure accuracy and completeness
  • Strong SQL & data modeling skills
  • Advanced knowledge of ETL and data pipelining practices
  • Ability to and comfort with disambiguating stakeholder needs and requirements

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