Senior/Lead Database Administrator, Mantel Group

Responsibilities:

• Provide technical support to customers and internal teams
• Troubleshoot issues and implement enhancements relating to data platforms, pipelines, models, analytics and dashboards
• Work closely with development teams to identify and fix bugs
• Implement and maintain monitoring and alerting systems
• Write technical documentation and guides
• Participate in on-call rotation for after-hours support
• Be a point of escalation for high severity incidents as they occur
• Improving our internal managed service / support tooling, accelerators, processes and playbooks to help us work more efficiently and effectively
• Liaise with the managed services team, clients, technology partners and stakeholders to develop backlogs for continuous improvement

Requirements & Skills:

• Prior experience working with data pipelines, models and analytics (including BI) in a production context –  either as an Analytics Engineer or in related roles such as a Database Administrator (DBA) or BI Developer
• Proficiency in implementing, supporting and developing on several of the following tools and technologies:
  • BI tools (Qlik Sense and/or Power BI experience required)
  • Analytics engineering tools (dbt experience required)
  • Data lakehouse technologies (such as Snowflake, Databricks, Redshift, BigQuery or Synapse)
  • DevOps / source control / orchestration tools (such as Git or Azure DevOps)
  • Languages (preferably SQL, with python being nice to have)
• Broader cloud and infrastructure experience would be highly regarded but not mandatory
• Passion for “learning on the job” and being hands-on across a range of evolving data technologies
• Excellent problem-solving skills with a focus on continuous improvement
• Enjoys context switching and has strong attention to detail even while working across different clients
• Effective communication and interpersonal skills
• Ability to prioritise and organise work independently and in a team environment
• Ability to take ownership and use good judgement and initiative to achieve positive client outcomes