Senior Live Ops Engineer, Funcom

Senior Live Ops Engineer, Funcom

Company Funcom
Job title Senior Live Ops Engineer
Job location Bucharest, Romania
Type Full Time

Responsibilities:

  • Oversee the deployment, configuration, and maintenance of game servers, ensuring optimal performance and uptime.
  • Respond promptly to incidents, conduct root cause analysis, and implement solutions to prevent them from happening again.
  • Ensure the scalability and reliability of our gaming platforms by implementing best practices.
  • Analyze system performance and identify opportunities for optimization to enhance the gaming experience.
  • Maintain and develop automation scripts to enhance deploying infrastructure and scale platforms on demand.
  • Work directly with the player support team to address and resolve player-reported issues.
  • Work with other teams (QA, Automation, Production) to integrate new changes and in the end offer the best experience to our players’ community.

Requirements & Skills:

  • An interest in video games and a keen enthusiasm for the gaming industry.
  • Ability to set up, maintain, and diagnose Kubernetes clusters.
  • Proficient in managing and troubleshooting Elastic Search.
  • In-depth understanding of the Linux operating system, capable of diagnosing and resolving performance issues.
  • Technical Skills: Solid knowledge of RabbitMQ, PostgreSQL, networking, and experience with Terraform and Ansible scripts.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in a LiveOps or a similar role.
  • Proficiency in English.
  • Strong motivation, quick learning ability, and excellent communication skills.
  • Positive and professional attitude.
  • Strong analytical and problem-solving abilities.

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